Shipping Policy

OUR SHIPPING POLICY

Free Shipping Offer
Unlike many other web sites that have loads of fine print, we offer free shipping on any orders over $50 shipping within USA. We believe that in order to have the best possible online shopping experience, our customers should not have to pay for domestic shipping. It’s just one of the many ways we aim to serve up that top-notch service at Ballistic Vape. Please note that International destinations don’t qualify for our Free Shipping offer.

Shipping Methods
Ballistic Vape uses USPS. Your package will be shipped via the best method available for your location. Once your order has been shipped, a follow up email will be sent to you with your tracking number.

Time Frame
All items will be packaged within 1 to 3 business days from the date you place your order and will be picked up by carrier the following business day, regardless of the shipping option you choose.
Shipping days/times are only estimates by the courier and are not guaranteed by us or them. Weather and other conditions can affect delivery times. Invoices are processed in the order they are received. If there were many orders placed over the weekend, then there could be a possible delay in getting your order out.

Damaged or Tampered Packages:
Customer who receive a package that was damaged during shipping (transit) or if the package looks to be tampered with, must notify the delivery driver or courier immediately. Customers who are required to sign for the package during delivery, must refuse the package if damaged or tampered with so that a claim can be initiated with the courier. Once you notify the courier or delivery driver, please email us at customerservice@ballisticvape.com immediately so that we know that a claim has been initiated.

Other Warranties
All other warranties and exchanges will be handled on a case by case basis and are subject to our determination. To the fullest extent permissible pursuant to applicable law, Ballistic Vape Inc. disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Ballistic Vape Inc. does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
See our Return Policy and Terms of Use for additional details.